Tickets

DePaul Basketball
Wintrust Arena Gameday Guide

To ensure that your game day experience is an enjoyable one, we have created this informational guide designed to provide you with DePaul Basketball game day information. We hope that your experience at Wintrust Arena this season and for years to come will be memorable.

Directions
The Wintrust Arena is located at the corner of East Cermak Road and Indiana Street. The address is 200 E. Cermak Road, Chicago, IL 60616



From the Kennedy Expressway (I-90/94)
Exit at 18th Street. Head east to State Street, turn south onto State Street to Cermak Road

From the Eisenhower Expressway (I-290)
Exiting on Damen or Ashland Avenue. Heading south to Cermak Road, then traveling east on Cermak Road over to the Wintrust Arena.

Dan Ryan Expressway (I-90/94)
Exit at 31st Street. Head east to King Drive. Take King Drive to the McCormick Place Complex. Continue north on King Drive which will turn into Cermak Road leading to the arena.

Stevenson Expressway (I-55),
Exit to southbound Dan Ryan Expressway (I-90/94). Exit at 31st Street. Head east to King Drive. Take King Drive to the McCormick Place Complex. Continue north on King Drive which will turn into Cermak Road leading to the arena.

Parking
Parking Lot A (2301 South Prairie Avenue, Chicago, IL 60616)
Parking Lot A (8'height clearance) is a six level garage with 2,100 parking spaces located on Martin Luther King Drive, adjacent to the West Building. Covered walkways from Lot A leading directly into McCormick Place and the Hyatt Regency McCormick Place Hotel also provide added convenience. The parking rate is $23 for up to 16 hours and $36 from 16 to 24 hours.* There are no in-and-out privileges. Overnight parking is available in Lot A only. Lost tickets will pay the $36 (overnight) fee per day. Parking Lot B (3050 South Moe Drive, Chicago, IL 60616)

Parking Lot B (also known as 31st Street Lot) is an outdoor surface parking lot located at 31st Street near Lake Shore Drive South and Moe Drive. It holds over 1,800 vehicles. The parking rate is a flat fee of $15 per day with no in-and-out privileges.* This parking lot is open throughout event hours. Overnight parking is not available. Parking Lot C (Fort Dearborn Drive, Chicago, IL 60616)

Parking Lot C (6'4" height clearance) is an underground garage with 1,900 parking spaces and is located on Ft. Dearborn Drive, adjacent to the Lakeside Center. The parking rate is a flat fee of $23 per day with no in-and-out privileges.* This parking lot is open throughout event hours. Overnight parking is not available.

*Credit Cards are accepted at all three lots

Bus Parking/Holding Area
Bus parking is located in log B which is located at 3050 South Moe Drive, Chicago, IL 60616.

Metal Detectors
For the safety of every patron, anyone entering Wintrust Arena is subject to search and must walk through a metal detector or be subjected to an electronic-wanded search.

Purse and Bag Policy
In an effort to enhance public safety and the fan experience, Wintrust Arena will implement the use of metal detectors and follow policy limiting the size and style of bags allowed in the facility. Prohibited bags include, but are not limited to, the following:
  • Purses, bags or containers larger than a small clutch bag (a clutch bag is 4.5" x 6.5" or 6.5" x 4.5", approximately the size of a hand without a strap).
  • Camera bags
  • Cinch bags
  • Briefcases
  • Computer bags
  • Backpacks
  • Coolers (including thermos)
  • Fanny packs
  • Luggage of any kind



Patrons may bring in the following bags:
  • Wintrust Arena approved clear plastic, vinyl or PVC that do not exceed 12" x 6" x 12" (see image below). Bags may be hand carried or have a shoulder strap.
  • One gallon clear plastic freezer bag (Ziploc).


An exception will be made for medical necessary items after proper inspection at the entrance.

Accessible Services
Wheelchair accessible seating is available on all levels of the arena (100-Level and 200-Level). Adjacent companion seating and additional seating may be purchased based on availability. Guests needing to purchase accessible seating can contact the DePaul University Ticket Office at 773-325-(SLAM) 7526.

Assisted Listening Devices
Assisted listening devices are available upon request from the Box Office which is located outside of the Arena on the southeast side.

ATMs
Wintrust Bank ATMs are located on each level of the concourse

Banners and Signs
Fans may bring signs into the arena that are no larger than 2'x3.' Signs with sticks are prohibited in the arena.

Blue Demon Club
The Blue Demon Club Lounge is located on the main 100-Level Concourse at mid-court of Wintrust Arena with an entrance above Sections 107/108. Access to the Blue Demon Club Lounge is reserved for DePaul Season Ticket Holders who have purchased Premium Club Seats for Section 108, Section 109, or Section 110. Upon entrance to the lounge, the Premium Club Season Ticket Holder will need to verify their game ticket and will receive a wristband that entitles the ticket holder to food and soft drink privileges. A cash bar is available for alcoholic beverages. Only Premium Club Seat full season ticket holders will be able to access the Blue Demon Club Lounge. Single game ticket buyers for Club Seats will be able to access their seat locations, but will not have admission to the Blue Demon Club Lounge.

Cameras
Non-flash, still cameras of any type may be used to take pictures as long as it does not interfere with other guests view. Any camera bags, tripod or other photography equipment may not be used or placed in any area of the building without a media credential. Selfie sticks are not allowed inside the arena.

Concealed-Carry
Weapons of any kinds are not allowed in Wintrust Arena or on the McCormick Place Campus.

Coolers and Containers
Coolers and other containers are not allowed in Wintrust Arena. This includes beverage containers of any kind.

Courtside Lounge
TBA

Demon Deck
Access to the Demon Deck, DePaul's student section, is located in sections 115, 117, 119, 215, 216, 217, 218 and 219. DePaul students can purchase one additional guest ticket on Campus Connect.

Elevators
There are five elevators located on the southwest side of the Arena which provides access to all three levels of the arena.

Fan Code of Conduct
The BIG EAST Conference and DePaul University encourage and promote good sportsmanship by student-athletes, coaches and spectators. We request your cooperation by supporting the participants and officials in a positive manner. Profanity, racial or ethnic comments, or other intimidating actions directed at officials, student-athletes, coaches, spectators, or team representatives will not be tolerated and are grounds for removal from the site of competition.

First Aid
The first aid office is located on the 100-level behind section 113 in the northwest corner of the arena. Trained medical personnel are on staff and are available to those needing assistance.

Food and Drink
Outside food and drink are not allowed into Wintrust Arena. Concession stands are located on the 100-level and 200-level concourses.

Guest Services
The Guest Services Office is located near the First Aid office behind section 113 in the northwest corner of the arena. Guest Service attendants and ushers are available at every event to answers questions, assist and resolve service challenges, and provide various specialized services from the moment the doors open until the conclusion of each event.

Lost & Found Items
Lost and found items may be picked up from the Guest Services Office during a game. After leaving the arena, Wintrust has a website set up to see all "lost and found" items as well as a form to complete in order to create a case for a lost item.

https://wintrust.v2.crowdfind.com/public/#/arena/items

Patrons can also call the Wintrust Arena Guest Services line at 312-791-6900 to inquire about a lost item.

Main Entrance
The main entrance for Wintrust Arena is located at the corner of Cermak Road and Indiana Avenue.

Merchandise
DePaul merchandise is available for sale on the concourse level of Wintrust Arena. Merchandise can also be purchased from DePaul's website âÂ" DePaulBlueDemons.com

Media Information/Entrance
Media will enter Wintrust Arena via the security entrance on the north side of the building.

Other Items prohibited at Wintrust Arena
Other items not permitted in the arena include but are not limited to fireworks, laser pointers, noisemakers (whistles or horns), strollers, tri-pod, video cameras, and weapons of any kind which include pocket knives.

Programs
Gameday programs are available each game. Men's programs are $5 each while the women's program is $3.

Public Transportation



Restrooms
Restrooms are located throughout the concourse on each level. Baby changing stations are located in the handicap stalls in both the men's and women's restrooms. A family restroom is located on the 100-level concourse on the Southeast side of the arena.

Suite Levels
There are 22 total Luxury Suites at Wintrust Arena located on the 200 and 300-level concourses. Access to the Suite Levels will be restricted only to ticket holders with game tickets for the Luxury Suites. Suite Levels can also be accessed by the guest elevator located in the South West corner of the facility.

Smoking Policy
In accordance with the City of Chicago Fire Department and the City Of Chicago, smoking is not permitted in Wintrust Arena. Smoking is not permitted within 200 feet of any of the arena's entrances or in the parking garages.

Ticket Information
DePaul Athletics Ticket Office
2323 N. Sheffield Ave.
Chicago, IL 60614
Phone: 773.325.SLAM(7526)
Email: tickets@depaul.edu
*Please note that email is not considered a secure method of communication. Do not send credit card information via email. DePaul Athletic Ticket Office Hours of Operation
Monday -- Friday 9 a.m. to 5 p.m. (Or two hours prior to sporting event for day of game ticket sales)
Wintrust Arena Box Office
200 E. Cermak Rd.
Chicago, IL 60616
Phone: 312.791.6900 (Wintrust Arena Public Phone Number)
boxoffice@wintrustarena.com Wintrust Arena Box Office Hours of Operation
Monday -- Friday 11 a.m. to 6 p.m. (Or 3 hours prior to DePaul Basketball events on weekends)

Will Call

General Will Call tickets may be picked up on the day of the game at the Wintrust Arena Box Office. Will Call pick up windows will open 2 hours prior to tipoff.

Group Tickets (Men's Basketball)
For 2017-18 Groups of 15 or more save $5 per ticket for any Men's Basketball home game at Wintrust Arena. Group tickets for the 2017-18 season go on-sale Monday, October 2, 2017 at 10 a.m. Contact the DePaul Ticket Office at 773-325-SLAM (7526) to purchase your group ticket package.

Group Tickets (Women's Basketball)
For 2017-18 Groups of 15 or more save on the per ticket rate for any women's basketball home game at Wintrust Arena or McGrath-Phillips Arena. The group ticket rate starts at $6 for games at McGrath-Phillips Arena (Lincoln Park) and $10 for games at Wintrust Arena (South Loop) in 100-level or 200-level locations. Group tickets for the 2017-18 season go on-sale Monday, October 2, 2017 at 10 a.m. Contact the DePaul Ticket Office at 773-325-SLAM (7526) to purchase your group ticket package.

Student Tickets
Students must show their DePaul student ID to be admitted and issued a student section ticket.

Infant Seats
For all collegiate sporting events as well as family shows at Wintrust Arena, children who are under 32 inches in height do not need a ticket to enter the arena. The adult will be allowed to have one child sit on his/her lap.

Refunds or Exchanges
There are no refunds and no exchanges on any ticket purchases. The DePaul University Athletics Department is not responsible for any lost, stolen or destroyed tickets and they will not be replaced.
WinTrust Arena Coming Soon

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